News, Switzerland

Twittering 'Sweet Lies': The Corporate Co-opting of Social Media

 

"In the hands of political activists, this type of communication is a powerful tool in persuading people to become active. But in the hands of large corporations, tweets can also be used as a propaganda tool in the battle for public opinion - by companies like BP, for example."

 

By Patrick Etschmayer

                                        

 

Translated By Stephanie Martin

 

February 21, 2011

 

Switzerland - News - Original Article (German)

In the peaceful revolutions of Tunisia and Egypt, tweets - news disseminated through the Twitter communications platform - played a major role in rapidly mobilizing the masses and disseminating information about important events, virtually in real time.

 

In the hands of political activists, this type of communication is a powerful tool in persuading people to become active. But in the hands of large corporations, tweets can also be used as a propaganda tool in the battle for public opinion - by companies like BP, for example.

 

Do you still recall? There was some sort of oil rig explosion last year? And afterwards, what happened? There was an oil spill - that’s right. Although it was more of an oil poisoning, an assault on nature by oil. “Oil spill” has such an inevitable, epidemic-like ring to it. Safety procedures were skimped on and time constraints led to shortcuts. Fatal shortcuts. The result was a gigantic oil spill.

 

But no sooner had the oil well been capped, than one could read in conservative publications: it’s not nearly as bad as we thought! According to these sources, the oil was disappearing very, very quickly - all by itself. The oil-eating bacteria were having a real party and, in the end, the oil spill was actually a positive thing for the Gulf of Mexico. On top of that, BP was paying all claimants lots of money really quickly.

 

So, an oil rig explodes, and somehow, one is given the impression that after all, it was a really great thing. And BP would like to keep giving that impression, and it has been tweeting enthusiastically for months about how well the cleanup operations went, how clean the water is, how beautiful the beaches are, and how delicious seafood from the Gulf of Mexico is.

 

“A new study shows that bacteria consumed all of the methane from the spilled oil more quickly than expected.” That’s great, isn’t it? But not so great. Experts who continue to study the effects of the Gulf spill are of a different opinion. The leading expert, marine biologist Samantha Joye of the University of Georgia, says that it’s much more likely that the oil plume in the water has moved on and that the measurements were, quite simply, taken in the wrong place - in the immediate vicinity of the capped oil well.

 

Commenting further on the oil’s decomposition in the water and the sea floor, Ms. Joye even noted that this would be slower than previously thought - not faster, as researchers supported by BP have claimed.

 

But why bother following links in a tweet when the diminished truth is so beautiful. At least as beautiful as the Gulf Coast beaches in one BP tweet: “BP cleanup operations are ‘on track’ with the goal of cleaning Gulf beaches by the spring tourist season - the beaches are beautiful!”

 

Yes! That’s what we want to hear, right? All is well and those college students are going to party like crazy … as long as they don’t bury themselves in the sand, since there's still oil underneath in some spots. And even where the sand is clean, some business owners are giving up: after a summer without guests, there are also no reservations for the spring.

 

But why? BP is assuming all the losses, right? Perhaps because it isn't enough to tweet the links to claim forms when, after being filled out and submitted, they get processed so slowly. Of course, it’s only good and right to ensure that no one is over-compensated or given special treatment. But, as anyone who has ever owned a business knows, ten months without income is enough to sink a successful business. And once someone is broke and ruined, there’s also a good chance that they won’t be fighting for any further damages.

Posted by WORLDMEETS.US

 

Also of interest is the safety of seafood currently being harvested in the Gulf. For instance, it isn't at all clear what kind of toxins may develop. Officially, BP is looking for so-called PAHs (polycyclic aromatic hydrocarbons) and proudly tweets that seafood from the Gulf is the “safest” there is, because testing is so rigorous. But other tests not conducted by the government detect long-chained hydrocarbons for which tests have apparently not been conducted - and in concentrations that could potentially lead to liver damage, although their effect on humans remains unclear. This lack of clarity is then used as a pretext to do nothing and to keep following a leave-it-to-chance approach. Which, naturally, BP is not tweeting about. And why should they? When it comes to rewriting a story to your own advantage, tweeting sweet lies and half-truths is surely better and much more appropriate than the naked truth.

 

CLICK HERE FOR GERMAN VERSION

blog comments powered by Disqus

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Posted by WORLDMEETS.US February 25, 1:56pm]

 







Bookmark and Share